What are your pricing options?
We offer flexible pricing models to suit different business needs and campaign types. Our options typically include hourly rates, fixed-cost projects, or performance-based pricing such as pay-per-lead or pay-per-appointment. The best model for you depends on your objectives, industry, and expected call complexity. Hourly rates are great for ongoing campaigns where you want consistent outreach and visibility. Fixed-cost models work well for short-term or event-driven campaigns with a clear timeframe. For results-focused businesses, performance pricing ties costs directly to outcomes—although this may require qualifying criteria and minimum volume. During our initial consultation, we’ll discuss your goals and suggest the most suitable pricing structure. All pricing is transparent and agreed in advance, with no hidden charges. Our focus is always on delivering value, and we work to ensure your investment generates a strong return.
Do you offer pay-per-lead packages?
Yes, we do offer pay-per-lead packages in some cases, particularly for campaigns where lead qualification criteria are clearly defined and measurable. With this model, you pay only for verified leads that meet the agreed standards—such as decision-maker status, budget readiness, or interest in a specific product or service. This option can be a good fit if you’re confident in your sales team’s ability to follow up and convert leads into customers. However, not every campaign suits this model—for example, highly complex sales, niche industries, or campaigns where contact volume is unpredictable may be better suited to hourly or fixed-rate pricing. We’ll assess this together during the planning stage. If pay-per-lead is the right fit, it provides a cost-effective and results-driven approach to telemarketing. You’ll know exactly what you’re getting and only pay for leads that have real potential.
Are there setup fees?
Yes, most campaigns include a one-time setup fee, which covers initial planning, script development, agent briefing, data preparation, system configuration, and reporting setup. This fee ensures your campaign gets off to a strong, well-organised start and that all resources are aligned for success. The exact amount depends on the complexity of the campaign—simple B2C projects may require minimal setup, while B2B campaigns with complex scripts, CRM integrations, or segmentation may need more groundwork. Setup fees are clearly outlined in your proposal, so there are no surprises. They’re a one-off investment that helps us launch your campaign faster, smarter, and with a higher likelihood of success. In some cases, for long-term or high-volume clients, setup fees may be reduced or waived. We’ll always be upfront and work to find a pricing structure that works for your budget.
Do you require long-term contracts?
No, we don’t lock clients into long-term contracts unless that’s your preference. We believe in earning your business through performance, not obligation. Many clients start with a short-term project or trial campaign, then choose to continue based on the results we deliver. If you prefer more stability, we do offer longer-term service agreements that can include discounted pricing or dedicated resources. Whether you need help for a two-week promotion or want year-round lead generation support, we’ll tailor our service model to your needs. Our flexibility allows you to scale up, pause, or change direction without stress. We aim to build lasting partnerships based on trust and results—not restrictive terms.
Is there a minimum campaign size?
We don’t impose a strict minimum campaign size, but we do recommend a minimum call volume or campaign duration to ensure effectiveness. For example, campaigns typically require at least 2 to 3 calling days or a set number of hours per week to generate meaningful results and insights. Very small campaigns (such as one-off lists with fewer than 100 contacts) can sometimes produce limited value due to sample size. That said, we’re happy to work with smaller businesses or test projects and will advise honestly if we think your campaign may benefit from a broader scope. Our aim is to be accessible and supportive, especially for local Birmingham businesses looking to explore telemarketing for the first time. We’ll guide you on the best structure for your budget and goals.
What’s included in your pricing?
Our pricing includes everything you need for a professional, results-focused campaign. This typically covers:
Strategy consultation and onboarding
Script writing or refinement
Agent briefing and training
Data management and cleansing
Daily or weekly reporting
Lead qualification
Appointment setting (if applicable)
Ongoing performance monitoring and optimisation
It also includes account management and support throughout the campaign. Any additional services—such as data purchase, call recording, or CRM integration—are discussed and quoted transparently in advance. There are no hidden fees. We make sure you know exactly what you’re getting and that the pricing reflects the full scope of work required to deliver real results. Our approach is focused on value, professionalism, and partnership.
What’s included in your pricing?
Our pricing includes everything you need for a professional, results-focused campaign. This typically covers:
Strategy consultation and onboarding
Script writing or refinement
Agent briefing and training
Data management and cleansing
Daily or weekly reporting
Lead qualification
Appointment setting (if applicable)
Ongoing performance monitoring and optimisation
It also includes account management and support throughout the campaign. Any additional services—such as data purchase, call recording, or CRM integration—are discussed and quoted transparently in advance. There are no hidden fees. We make sure you know exactly what you’re getting and that the pricing reflects the full scope of work required to deliver real results. Our approach is focused on value, professionalism, and partnership.
Can you scale pricing with our growth?
Absolutely. Our services are designed to grow with your business. Whether you start with a small pilot campaign or a single agent, we can scale up seamlessly as your needs increase—adding more agents, expanding to new regions, or handling more complex campaigns. As your volume grows, we can review your pricing structure to ensure it remains competitive and sustainable. We’re here to support long-term success, and our team will regularly check in with you to ensure our service model still fits. Scaling up doesn’t mean starting over—we retain your campaign assets, refine your strategy, and ensure consistency throughout. As your business grows, so does the value of our support.
Are your rates competitive in Birmingham?
Yes, our pricing is highly competitive for the Birmingham area and broader West Midlands region. We understand the local market and tailor our services to offer both affordability and high quality. Whether you’re a small startup or a larger organisation, we aim to provide great value and measurable results. Our rates reflect the experience of our team, the quality of service, and the comprehensive support we provide—without the inflated costs of some national agencies. We’re also happy to benchmark our services against similar providers and help you compare packages if needed. With flexible pricing, no long-term lock-ins, and proven success in the region, we offer a dependable and cost-effective telemarketing solution for Birmingham-based businesses.
