What is a hosted desktop?
A hosted desktop is your work computer environment running in a secure data centre. Staff log in from any device and see the same desktop, files and software wherever they are.
Are hosted desktops secure?
Yes, when set up properly. Data stays in the data centre rather than on individual devices, access is protected with multi-factor authentication and the systems are managed and backed up centrally.
How do I set up remote working for my team?
Move files to secure cloud storage, provide business laptops, use Microsoft Teams for communication and protect every account with multi-factor authentication. Your IT provider can make sure it all works together.
Is working from home secure?
It can be, with the right controls. Use company-managed devices, keep software updated, use strong authentication and avoid storing business data on personal computers.
Do I need a VPN for remote working?
A VPN creates a secure connection to your office network. Many businesses using cloud services no longer need one, but it can still be useful for accessing an office server or specialist systems.
Can staff use their own devices for work?
They can, but it needs controls. Tools such as Microsoft Intune can separate and protect company data on personal phones and laptops, and remove it if someone leaves.
What equipment does a home worker need?
A business laptop, a reliable internet connection, a headset for calls and ideally a second screen. A good setup keeps people productive and reduces support calls.
How do remote staff get IT support?
Most problems can be fixed through secure remote access to the person's computer. A helpdesk gives staff one number or email to call wherever they are working.
What is hybrid working IT?
Hybrid working IT lets people move easily between home and office, with the same files, phone system and apps available in both places. Cloud services make this much simpler.
Will remote working slow down our systems?
Not if it is planned properly. Cloud services and hosted desktops are designed for remote access, but office internet speed and old servers can cause bottlenecks that should be reviewed.
Need reliable IT support in Birmingham?
Speak to Philip Base at PCX IT Support – practical advice and support explained in plain English.