What is Microsoft 365?
Microsoft 365 is a subscription that includes business email, Word, Excel, PowerPoint, Teams, OneDrive and SharePoint. It lets your team work and share files from any device, with everything stored securely in Microsoft's cloud.
Which Microsoft 365 plan is best for my business?
It depends on what you need. Basic plans cover email and online apps, Standard adds desktop Office apps, and Premium adds advanced security and device management. An IT adviser can match the plan to your team so you are not paying for features you will not use.
Can you move our email to Microsoft 365?
Yes. Email migration moves your existing mailboxes, calendars and contacts into Microsoft 365. A well planned migration happens with little or no downtime, and staff usually find their old emails waiting for them on the new system.
What is SharePoint used for?
SharePoint is a secure place to store and share company files. It replaces old shared drives and servers, lets you control who sees which folders and allows several people to work on the same document at once.
What is the difference between OneDrive and SharePoint?
OneDrive is for each person's own work files, while SharePoint is for shared team and company files. Both sync to your computer, and together they can replace a traditional file server for many small businesses.
What is Microsoft Intune?
Intune lets your business manage and secure laptops and phones from one place. You can set up new devices automatically, enforce passwords and encryption, and remove company data from a lost or stolen device.
How do we make Microsoft 365 more secure?
Turn on multi-factor authentication for every user, block old sign-in methods, set up email filtering and back up your data. Microsoft's default settings are not always the safest, so a review by an IT specialist is worthwhile.
Does Microsoft back up my Microsoft 365 data?
Microsoft keeps the service running, but it does not provide a full long-term backup of your emails and files. Deleted or encrypted data may be lost after a short period, so a separate Microsoft 365 backup is recommended.
Can Microsoft Teams replace our phone system?
Yes. With Teams Phone you can make and receive normal phone calls through Teams on a computer or mobile. It suits businesses with hybrid or remote staff who want one app for chat, meetings and calls.
How long does a Microsoft 365 setup take?
A small business can often be set up in a few days, though migrations and device setup take longer for bigger teams. Planning, testing and staff guidance make the switch smooth and avoid disruption.
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