Sunrise Networks

Cyber Security

Why do small businesses need cyber security?

Criminals target small businesses because they often have weaker defences. A single phishing email or ransomware attack can stop you trading, leak customer data and damage your reputation, so basic protection is essential.

What are the most common cyber threats?

The most common threats are phishing emails, stolen passwords, ransomware, fake invoice fraud and unpatched software. Most attacks rely on tricking a person or exploiting a missed update rather than clever hacking.

What is phishing?

Phishing is a fake email, text or message designed to make you click a link, open an attachment or share passwords or bank details. They often look like they come from Microsoft, a supplier or your bank.

What is ransomware?

Ransomware is malicious software that locks or encrypts your files and demands payment to release them. Good backups, up-to-date systems, endpoint protection and staff awareness are the best defences.

Do I need a business firewall?

Yes. A business firewall controls what traffic can enter and leave your network and blocks many attacks before they reach your computers. The basic router from your broadband provider usually offers limited protection.

What is endpoint protection?

Endpoint protection is modern security software on each laptop, desktop and server. It goes beyond traditional antivirus by spotting suspicious behaviour, blocking threats and alerting your IT provider.

What is multi-factor authentication?

Multi-factor authentication asks for a second check, such as a code on your phone, as well as your password. It stops most account takeovers, even if a password has been stolen.

How can I train my staff about cyber security?

Short, regular awareness training and simulated phishing emails help staff spot scams. Your team is your first line of defence, so making security part of everyday habits is one of the most effective steps you can take.

What should I do if my business is hacked?

Disconnect affected devices from the network, change passwords, contact your IT support company straight away and do not pay any ransom without advice. You may also need to report a data breach to the ICO within 72 hours.

How often should we review our cyber security?

Review your security at least once a year and whenever your business changes, such as new staff, new systems or remote working. Threats change constantly, so ongoing monitoring and updates are just as important as the initial setup.

Need reliable IT support in Birmingham?

Speak to Philip Base at PCX IT Support – practical advice and support explained in plain English.